At Koala Home Shop, we believe that transforming your house into a home shouldn’t be delayed. That’s why we’ve crafted a seamless and reliable delivery service to bring our affordable luxury directly to you, no matter where you are in the world.
We understand the excitement of waiting for a new set of silky-soft Egyptian cotton sheets or a plush Bath Towel to elevate your daily routine. Our team works diligently to ensure your carefully curated home essentials are packed with care and dispatched efficiently, so you can start enjoying the Koala Home difference as soon as possible.
Our Shipping Options
Standard Shipping: $12.95
For when you can’t wait to experience that hotel-quality feel. We partner with trusted global carriers like DHL or FedEx to get your order to you swiftly and securely.
Delivery Timeline: Please allow 1-2 business days for us to process and carefully prepare your order. Once dispatched, your package will arrive within 10-15 business days.
Free Shipping on Orders Over $50
Enjoy the convenience of free shipping to your door on all qualifying orders. This option utilises the extensive EMS network, perfect for getting your larger orders—like a complete Bed Linen set or a new Bath Mat—to you in great time, without the cost.
Delivery Timeline: After the same 1-2 business days processing time, please allow 15-25 business days for delivery.
Please note: While we ship globally, delivery times may vary slightly depending on your local customs processes. We are unable to deliver to a small number of remote locations and parts of Asia.
From Our Home to Yours
Your journey with us doesn’t end at checkout. You will receive a confirmation email as soon as your order is placed, followed by a shipping notification with tracking information once it’s on its way. This allows you to follow your parcel’ journey from our warehouse in Australia right to your welcoming arms.
Every product, from our elegant Artificial Plants to our practical Bathroom Caddies, is packaged with the same thoughtfulness and attention to detail that goes into designing them. We ensure your items arrive in perfect condition, ready to become a part of your home’s story.
Need More Information?
Our friendly customer care team is always here to help. If you have any questions about delivery, your order, or anything else, please don’t hesitate to reach out to us at [email protected].
We are so grateful you’ve chosen Koala Home Shop to help you create a space that is uniquely yours. We can’t wait for you to receive your order and experience the comfort and style we work so hard to provide.
Happy decorating!
The Team at Koala Home Shop